This article will help you reconcile the list growth reported by Dataships with the data directly in your Klaviyo
Step-by-Step Process:
- Access the Correct Klaviyo List
- Ensure your client is looking at the specific list where Dataships contacts are sent. This could be the Dataships Single Opt-In List or a Klaviyo list such as a Newsletter list (as updated during onboarding).
- Review the “List Growth” Tab
- In Klaviyo, navigate to the relevant list and click on the List Growth tab. This section will show all new subscribers added to the list over time.
- Check Subscriber Sources
- Look for sources marked as “Shopify” or “API” in the subscriber data. Dataships contacts can appear under both due to timing differences in contact verification.
- Reconcile Numbers with Dataships Dashboard
- By cross-referencing the contacts under “Shopify” and “API” sources, you can match the data reported by Dataships with what is seen in Klaviyo.
- By cross-referencing the contacts under “Shopify” and “API” sources, you can match the data reported by Dataships with what is seen in Klaviyo.
Key Tips:
- Ensure there are no filters applied in Klaviyo that could exclude certain customers.
- This process helps provide transparency and builds trust with your clients by accurately showing list growth.
By following these guidelines, you’ll optimize the Klaviyo-Dataships integration to ensure full compliance, accurate marketability status, and seamless email marketing performance.